Refund & Cancellation Policy – Mahendra Astro
At Mahendra Astro, customer satisfaction is important to us. Please read our refund and cancellation policy carefully before purchasing any service or product from our website.
Astrology Consultation & Digital Services
- Astrology consultations, Kundli reports, numerology reports, and other personalized digital services are generally non-refundable once the service has been delivered.
- Refund requests may be considered in genuine cases such as duplicate payments, technical issues, or non-delivery of purchased services.
Physical Products
- Customers may request a refund or replacement within 30 days from the date of delivery.
- Products must be unused, undamaged, and returned in their original packaging.
- Refund or replacement approval will be subject to product verification.
Cancellation Policy
- Orders can be cancelled before they are processed or shipped.
- Once an order has been shipped or a consultation has been completed, cancellation requests may not be accepted.
Refund Processing Time
- Approved refunds will be processed within 7–10 business days.
- The refund amount will be credited to the original payment method used during checkout.
Non-Refundable Situations
- Change of mind after service delivery.
- Incorrect details provided by the customer.
- Delays caused by courier companies or unforeseen circumstances.
- Customized or personalized spiritual services already completed.
Important Disclaimer
- Astrology and spiritual guidance services are provided for guidance and entertainment purposes only.
- Results and experiences may vary from person to person.
- Mahendra Astro does not guarantee specific outcomes, predictions, or results.
Contact Us
- Email: info@mahendraastro.com
- Phone/WhatsApp: +91 9414123413